Privacy Policy for Deposee

1. Introduction

Welcome to Deposee ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram Bot service for client balance tracking.

By using Deposee, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Your Telegram user ID, username, and display name
• Client Data: Names and contact information of clients you manage
• Operational Metadata: Balance information (in terms of # of sessions) and transaction history
• Communication Data: Messages and commands sent to our bot

2.2 Information Automatically Collected

• Usage Data: How you interact with our bot, command frequency, and feature usage
• Technical Data: Date and time stamps of interactions
• Telegram Data: Information provided by Telegram's API including chat IDs and message metadata

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our balance tracking service
• Process and record client transactions
• Generate reports and summaries for your business
• Send notifications about balance changes and important updates
• Improve our service and develop new features
• Respond to your inquiries and provide customer support
• Ensure compliance with our Terms of Service
• Detect and prevent fraud or abuse

4. Data Storage and Security

4.1 Storage

Your data is stored on secure servers with encryption at rest. We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Access controls and authentication protocols
• Regular backups with secure storage

4.3 Data Retention

• Active account data is retained while your account is active
• Deleted data is removed from our active systems within 30 days
• Backup copies may be retained for up to 90 days
• We may retain certain data longer if required by law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third parties who assist us in operating our service (e.g., cloud storage providers)
• Legal Requirements: When required by law, court order, or governmental request
• Protection of Rights: To protect the rights, property, or safety of Deposee, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of certain communications

6.2 How to Exercise Your Rights

To exercise these rights, you can:

• Use bot commands for data management
• Contact us through the support commands in the bot
• Email us at [email protected]

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using our service, you consent to such transfers.

8. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Third-Party Services

9.1 Telegram Platform

Our service operates through Telegram's platform. Your use of Telegram is governed by Telegram's own Privacy Policy and Terms of Service. We recommend reviewing their policies to understand how they handle your data.

9.2 Payment Processors

If you make payments through our service, your payment information may be processed by third-party payment providers who have their own privacy policies.

10. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you without undue delay through the Telegram bot and/or email (if provided) about the breach and steps being taken to address it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on our website
• Sending a notification through the bot
• Updating the "Last Updated" date at the top of this policy

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Through the Bot: Use the /support or /privacy command
• Email: [email protected]
• Website: https://deposee.app/

13. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at: [email protected]

14. Compliance

This privacy policy is designed to comply with:

• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable data protection laws

15. Consent and Agreement

By using Deposee, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. You also acknowledge that this policy may be updated from time to time and that continued use of the service after changes constitutes acceptance of those changes.